Cancún las Américas
Fiesta Inn Cancún las Américas
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
- Handicapped access
- 100% smoke free hotel
- Guests access with guide dogs
- Pets are not allowed
- Indoor parking with cost
- Free Wi-Fi access
- Business center
- Laundry service
- 24 hours room service
- Outdoor pool
Event and meeting rooms
There are also four meeting and event rooms accommodating up to 300 people with auditorium seating. Each room has whiteboard, video screen, flipchart and other amenities. The professional staff can assist with coffee breaks and other services.
Fiesta Inn Cancun Las Americas
"Great hotel in a prime location!!!"
Hotel is located at Plaza Las Americas (largest mall in Cancun.) Shopping, cafes, movie theatre, restaurants, buses, taxis, and tour shuttles are all located downstairs. It’s located close enough to downtown (completely safe) where you can find parks, local markets, and places to get yummy tacos! The rooftop pool and gym is beautiful! Definitely going to visit and stay here again.
High rise hotel with great views.Spacious room.Lobby is not on ground floor so you have to take a lift up.Location is downtown not beach .Cancun is beach,hotels and malls and upside of downtown location is that this hotel sits in one of the biggest.It's an absolutely vast mall so I didn’t even bother to eat at hotel.Staff pleasant.
Myself and my family were placed here during a flight cancellation on April 14th. We were told at the airport that we would be accommodated in 5 star luxury resorts but ended up here at the Fiesta Inn. No, it absolutely does not meet up to 5* standards, not even 2* but that is not their fault. The hotel itself is in downtown Cancun so yes it is extremely loud from the club atmosphere outside. The staff were completely overwhelmed with 100 people coming in around midnight but they handled it the best they could. We were given a room with two single beds and we kindly asked for an extra cot because we are 3 adults. They brought the cot in under 15 minutes which was great. The restaurant was essentially empty for breakfast but I ended up finding cereal which was fine. Honestly at this point of my trip I was tired of buffet food anyway so this was fine. The staff were really trying their best to help all of the Air Canada guests because I'm almost certain they've never seen a higher occupancy before. Overall, thank you for everything you did because it was better than sleeping on the floor at the airport.
"Nothing Remotely Like Fiesta Americana (thanks a lot Air Canada .. NOT!)"
When Air Canada cancelled our flight back to Toronto from Cancun April 14, 2018, the passengers were told they'd be put up in a 5-star, all-inclusive hotel overnight - either Moon Palace, Fiesta Americana, or Sido, Instead, we were driven to the Fiesta Inn - in downtown Cancun, no beach in sight by a long shot. It's a 3-star (at BEST), and pretty much appropriate for people on a shoestring budget wanting nothing more than a room with a bed. Hallways look like prison dormitories, lobby is so depressing we figured we would have had better accommodation sleeping on chairs at the airport. Nothing remotely resembling the 5-star we were duped into believing we were being sent to, and a disgrace on Air Canada's part for allowing this to happen. Shame on Air Canada. But hey, they are practically a monopoly in Canada, and we all know what happens to customers when monopolies are running the show. VERY disappointing. All that said, the staff were pleasant. Not their fault the place was low-end.
I found the hotel to be more than adequate for our fishing week.The staff was friendly and the rooms were comfortable and most importantly VERY CLEAN!. Thank you for all your attention to detail Liliana ! ,Our group showering twice a day causes lots of extra work ! Please tip they are very poor .The parking situation is a little unorthodox for a hotel since the hotel's property is located in a mall. But overall there was plenty of parking in the mall's underground garage, the hotel has a parking garage entrance and it was very affordable about 30 pesos a night ($ 3.25 USD). We're planning on returning to the same hotel in January for another fishing trip.
Top-rated Attractions Nearby
Superior Room, 1 king
There are 64 rooms with King bed, work desk, closet, telephone, coffeemaker, wireless Internet, full bathroom, air-conditioning and flat-screen cable TV.
Superior Room, 2 double
The hotel offers 105 rooms with double bed, work desk, closet, telephone, coffeemaker, wireless Internet, full bathroom, air-conditioning and flat-screen cable TV.
For a more spacious experience, there are 17 Junior Suites with king bed, work desk, closet, telephone, coffeemaker, wireless internet, full bathroom, air conditioning, cable TV with LCD screen and alarm clock with ipod docking station, additionally feature a living room.
Junior Suite, Lagoon View, 1 King
These spacious and modern suites are the perfect home base for a successful trip. Each suite features a king bed, work desk, closet, telephone, coffeemaker, wireless Internet, full bathroom, ironing kit, hairdryer, air conditioning, LCD cable TV, and personal amenities. Each of these rooms also has a sitting room, dining room and views of the city and tropical lagoon.