San Cristobal de las Casas
Fiesta Inn San Cristobal de las Casas
Strategically locatedacross from the Teatro de la Ciudad (City Theater), the hotel's location allows easy access to tourist attractions like Chiapa de Corzo in just 30 minutes, Sumidero Canyon and the Ecotourism Park. The hotel is 5 minutes from the Central Park and 60 kilometers from the Tuxtla Gutiérrez airport.
We remind you that the check-in time is from 3:00 PM. Check-out is at 13:00 PM. We suggest you use our express check-out service.
- Shuttle service with cost
- Handicapped access
- Free Wi-Fi access
- Business center
- Guests access with guide dogs
- Laundry service
- 24 hours room service
- Pets are not allowed
- Outdoor parking
Event and meeting rooms
It also features 3 meeting rooms, meeting room C can be adapted to host up to 200 people in an auditorium; each room has a board, electric screen, flip charts, coffee service and personalized service. Our professional team will help with your groups and conventions.
Fiesta Inn San Cristobal de las Casas
"Small Rooms, No Airconditioning & claustrofobic"
This hotel was a disappointment for us. We were there in the first week of Nov 2017. The good part about the hotel is that it is close to supermarket and you can walk to any of them. They have a good spread of breakfast too and it was included in our booking price. The hotel has ample parking and you can be worry-free about your car. The bad part was that the room was very small. The door just opened into the room directly denying us the privacy. The place was warm and we expected to have the Airconditioning working. However, we were told that there is no air conditioning and a guy was sent to open one of the windows which allowed some air circulation. The rooms also were a little dingy. I would rate this hotel more of an upmarket motel than a hotel. If you are on a holiday and are thinking of relaxing in the room, please avoid this hotel. This is best for you to just crash in the night after a tiring day.
My wife & I toured Mexico in Dec/Jan 2017/18. One of our favourite places was San Christobal, lots of culture blended with great restaurants and bars. We had a great guide called Hector who took us to some hidden Gems, which included a fantastic Roman Catholic Church which was in full swing, no cameras allowed inside or photos of any kind as there were many rituals taking place. There are markets and plenty of local handcrafted products. Our favourite restaurant was “El Argentina” a busy old fashioned establishment, with great food & Margaritas. It is incredibly laid back in San Christobal and very safe. We’d definitely go back for more.
"Beware of phone calls from the cartel"
We got a phone call from the cartel in the middle of the night. They wanted to get money out of us . We got very scared. In order to get the phonecall somebody at t hotel must have been involved with the cartel so we aware and do not stay here.
"Beware of the Female Front Desk Staff & Know Hotel Shortcomings"
I stayed here a few years ago and the conditions of the rooms have deteriorated further. The carpets are soiled and they give off a bad odor. The bathrooms grout still in need of a good cleaning. The AC was not working so you are forced to open windows that do not have screens. When I got back to my room in the evening, there was a large amount of dead bugs in the shower/bathroom and others still flying around. I was concerned about what chemicals are sprayed that they killed the bugs, but I called the reception and asked for a bug spray. They said they didn't have one which I said, "you should walk across the street and buy some, because I am going to do that". Unexpectedly, there was someone at the door with the bug spray. That gesture made up for the bugs and other deficiencies. The male staff were very attentive. I call out the staffs gender because on the second night I asked for toilet paper and towels. An hour passed and I called and was told they were on the way. After not getting the toilet paper I went to the front, and the female staff member was unapologetic and basically had a "you can wait attitude". That is totally unacceptable because when you are at a crappy hotel and get bad service, that really sours the whole experience. I mainly chose the hotel for the location and price. It is located away from the center and right on the main highway. This affords ample parking and easy access to a nearby mall.
"Small Rooms, no AC"
Location is not bad but it is located outside the city, rooms are small, service is not focused on customer service since it is a premium vacation destination and any type of willingness of tourist service was perceive from Front Desk personnel. Also room clean up was done after 5 PM and AC was only available for heater.
Top-rated Attractions Nearby
PETRA Vertical Adventures
Centro de Textiles del Mundo Maya
Na Bolom Cultural Centre
Foro Cultural Kinoki
Templo de Santo Domingo
Catedral de San Cristobal de Las Casas
Grutas de Rancho Nuevo
Superior Room, 1 king
Room with a king-size bed, 2 bedside tables, 32" cable TV, reading chair and spacious work desk, telephone, bathroom with shower and toilet. Located on the first and second floors.
Superior Room, 2 double
Equipped with 2 double beds, 32" cable TV, spacious work desk, telephone, bathroom with shower and toilet. Located on the first and second floors.