Fiesta Inn Cuautitlan
I visited this hotel while working in the area and was very pleased with the quality and service. Especially the evening crew Adrian, Moises, Jose and Chef Miguel. The food is great! And they take care of every aspect of your stay while you are there. I would definitely recommend to anyone who is in the are and needs a convenient hotel with great customer service
"Good value for the money and very good customer service!"
My wife and I stayed in this Fiesta Inn Cuautitlan on May 1-2 2015 as we were attending a wedding in the nearby Tepozotlan area. We were gladly surprised by the excellent and kind service offered by all the staff since arriving. Check in was very fast, Internet service worked well and swimming pool and gym facilities were in very good conditions. Still this is a business-oriented hotel and is very similar to other hotels of the same chain (not really designed for a pleasure stay). However, what makes different this hotel for the rest of the Fiesta Inn is how courteous and service is the personnel. Its outstanding how in this location in particular the staff really make an effort to make your stay a pleasant experience. Its more outstanding the service level comparing against other hotels from the same chain we have visited: Santa Fe, Patriotismo, & Reforma (all in Mexico DF), In conclusion, this is a good option if: -You need to attend the Cuautitlan or Tepozotlan areas (bizz, wedding, or visiting nearby eco-park "Xochitla"). - A short stay (1/2 days) and looking for clean room with some amenities (OK pool and good wifi service, OK restaurant). Probably not that good option if: -You are looking for some 5-star/luxury stay (booking to some VIP visitors or so); - if you are planning to go Mexico City frequently (it's still far away and could take more that 2 hours in rush hour). Still in general a nice hotel which we gladly would return if we had the chance!!!
"Nice hotel for business travel"
I stay here regularly for business and have always had a good experience. The rooms are clean and quite and the food at the restaurant is good. The gated shopping center where the hotel is located also has a lot of nice places to shop and eat. This is not a high thrills hotel, but it is very clean and feels safe. Most of the staff I have encountered speak at least a little bit of English, and some speak it very well. As far as I know it is the best hotel in the area.
"Not a Business Class hotel as advertised."
The ease of booking this stay was phenomenal. The problems started at check in. The room reserved was a king bed, non-smoking superior on a high floor. The room presented me was a single bed on the 1st floor and at a higher rate as booked. I had the confirmation email on my phone and they honored the rate, except for the “superior” room and high floor. I ended up with a tiny room with a king bed on the first floor. The view out the 1st floor window was of a Mexican slum. Very depressing but eye opening to the true plight of the Mexican underclass. The room was OK by Mexico standards. By US business standards it was poor. The sheets had holes in them. The AC NEVER maintained temperature. The room was dusty and generally dirty. All of the modern amenities promised on their web site did not materialize. The only redeeming quality was the location. It was within walking distance to many restaurants, both local and chain and (WOOOHOOOO) Wal-Mart. The only reason I would say there again is the proximity to my customer. Mexico City traffic dictates that one stays as close to the destination as possible.
"Fiesta Inn, Cuautitlan, Mexico"
I was thoroughly satisfied with the service and the value I received at the Fiesta Inn. The room was clean, wifi connection was good and free of charge, and room service was quick and satisfying. I would highly recommend this hotel.
Top-rated Attractions Nearby
Pocket's Billiards & Fun
Plaza Estado De Mexico
Please be advised that until July 15th, 2015, we will be working in public areas, gym and swimming pool refurbishment to create a better experience for our guest. We apologize in advance for any inconvenience that this may cause.
We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service.
Fiesta Inn Cuautitlan is an Eco-friendly hotel, so it is a 100% smoke free hotel.
Event and meeting rooms
Superior Room, 1 king
The warm environment of this room will inspire you to accomplish everything you need to during your trip. It is equipped with a king-size bed, coffeemaker, high-speed Internet access, work desk with task lamp, cable TV, pull-out bed, ironing kit, personal care items, hair dryer and bathtub.
Superior Room, 2 double
We have designed this comfortable room to guarantee your rest and provide you with everything you need to work comfortably. It is equipped with 2 double beds, a work desk with ergonomic chair, high-speed Internet access, 2 wardrobes, cable TV, luggage cart, closet, full length mirror, and ottoman.
Junior Suite King
Experience your stay exactly how you imagined it with the freedom of this spacious room that features two parts: a bedroom with a king-size bed and a living room with a 4-person dining table, microwave and refrigerator. This room has 3 telephone jacks, an executive work desk, 2 TVs, living room, dining room, clothes rack, and comfortable pullout bed.
Room for handicapped persons
This room is outfitted with safety rails, shower bars, an elevated toilet with grab bars, and a wide entry door, providing you with everything you require to meet your special needs. It is also equipped with a single bed, closet, work desk, wireless internet, telephone, cable TV, air conditioning, coffeemaker and full bathroom.