Fiesta Inn Insurgentes Sur
Fiesta Inn innovated and transformed the Business Class concept. At the Fiesta Inn Insurgentes Sur, these changes can be seen in the hotel's design and facilities. The rooms are practical and welcoming, connected and independent at the same time, and have been designed to provide creative freedom, making work enjoyable. Today, Fiesta Inn is more than a hotel, it's a community that enjoys constantly striving for success.
Located in the Centro Comercial Insurgentes plaza, behind Teatro Insurgentes, the hotel is surrounded by both corporate and government offices including Conacyt, Grupo Bursátil Mexicano, Apotex, SFP and is very close to UNAM. The hotel is attached to a shopping mall that offers restaurants, cafés, shops, bars, a gym with a pool and a casino.
Fiesta Inn Insurgentes Sur is an Eco-friendly hotel, so it is a 100% smoke free hotel.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
- Shuttle service with cost
- Handicapped access
- 100% smoke free hotel
- Stores onsite/nearby
- Guests access with guide dogs
- Pets are not allowed
- Indoor parking with cost
- Business center
- Free Wi-Fi access
- Laundry service
- 24 hours room service
Event and meeting rooms
It also features meeting rooms that can be adapted to host up to 358 people in an auditorium; each room has a board, electric screen, flip charts, coffee service and personalized service. Our professional team will help with your groups and conventions.
Fiesta Inn Insurgentes Sur
Overall, above average, but I wouldn't rate it as "Very Good". It is clean, the staff friendly - especially the restaurant staff. the room was spacious and clean, but a non-adjustable shower head, let the experience down.
"Excellent Service, Spacious Room"
We stayed here one night only . The room was very large and clean. Staff was very responsive. Great location near San Angel and the theaters. Sanbornes conveniently located across the street and there is a Starbucks adjacent to the hotel lobby. Free use of internet and computers near the hotel restaurant. Excellent value.
"Great Place to Stay - Convenient & Modern"
Very comfortable and clean rooms. Good food in and outside the hotel nearby. Close to many businesses. And now I must type more characters to describe how much I love this place and will be back for both business and pleasure.
"Customer service is not a concept they are familiar with."
I had a reservation confirmed 5 days previously and arrived in the afternoon to be told quite bluntly that they were full and I would have to go to their other hotel 10 minutes away. Remonstrating with them was not going to achieve anything other than sullen looks and repetition of we are full. They eventually offered to cover my transport to the other hotel that was really 25 minutes away and said they would cover transport back again as I had a meeting a little over an hour in this hotel that could not be cancelled. After 15 minutes the shuttle turned up to take me to the other hotel with the driver laughing that "The taxi must have dropped you at the wrong hotel" I was not best pleased at this point. I checked in at the Fiesta Viaducto and headed straight back to the meeting in a taxi that I had to pay for as reception were adamant that Fiesta Insurgentes Sur had promised nothing. The taxi driver was a decent chap and said that this was a common occurrence. After my meeting I had to get another taxi back and didn´t even bother asking reception as it was obvious that they didn´t give a monkeys and consider it perfectly fine to inform someone on arrival, of a complete admistrative cock up ensuring no room, when a reservation has been confirmed. The cost to me was four taxi rides between the two hotels US$ 32 and several hours of lost time plus having to get up at 0530 instead of 0630. I also had to lug my bags around all day as I wouldn´t trust them to look after a bag following the check in debacle. Assuming you do get a room, they are functional and designed to be easy to clean rather than designed with customer service in mind, the lack of carpetting means they are noisy and echoey but functional. The restaurant has appalling acuostics and is reminiscent of a school canteen in style. Breakfast was not bad though and the restautrant staff are a billion times better than the incompetent idiots at the front desk. Internet is vest described as intermittent and patchy. All of this could have been resolved had they said "Our profuse apologies for the inconvenience, we recognise that the fault is ours and it is causing you some upset, please allow us to buy you dinner and have a beer on us". There was no offer whatsoever of any recompense at all or real recognition that it was their fault. Seldom have I had such shamelessly crap service.
"good city Hotel"
excelent service and value for money! service with care and attention. good restaurants near by, specially the argentine just 5 min to the right in Insurgentes street. Reception always available and fast on solving demands. Hotel taix service is too expensive.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Journeys Beyond the Surface Popular Culture Tours
Murales de Diego Rivera en la Secretaria de Educacion Publica
Frida Kahlo Museum
Paseo de la Reforma
Superior Room, 1 king
Room with one king-size bed, a work desk with ergonomic office chair, LCD screen, one bedside table, bathroom with shower and toilet separated by a sink, cable TV, suitcase rack, closet, full-length mirror and ottoman chair.
Superior Room, 2 double
Room with two double beds, a work desk with ergonomic office chair, LCD screen, two bedside tables, bathroom with shower and toilet separated by a sink, cable TV, suitcase rack, closet, full-length mirror and ottoman chair.
A one bedroom suite with a living room with lounge for 4 people and a small dining room for 4 people. Also includes a bar with microwave, sink, mini fridge and shelf. Room with one king-size bed, a work desk with ergonomic office chair, LCD screen, one bedside table, bathroom with shower and toilet separated by a sink, cable TV, suitcase rack, closet, full-length mirror and ottoman chair.