Clean, comfortable and good service. A business hotel ideal when travelling further North as a stop over. Food adequate but breakfast poor. Travellibg to Mara Ortis and needed a stop over. Poor choice of hotels in this town as not a tourist attraction.

Nothing fancy about this hotel. Breakfast buffet very good although a bit expensive for Mexico. Rooms need maintenance urgently. Desks a bit worn and laminate chipped. Toilet with problem while flushing. Personnel very nice and service orientaded. If you have other choices, review them first. AC very, very noisy.

Reception and meals are quite nice actually. The staff is courteous and friendly. The pool.....well, it's not really a pool It's really disappointing, specially for kids and families. The water is completely frozen, even with the raising summer temperatures in the summer. It's very small, barely for a couple for swimming strokes. The rooms are kept with a high standard in mind, so they are very comfortable. Buffet is truly expensive for families, better to avoid as the mall is right behind the hotel, where they are other alternatives

The reception and dining area very welcoming recently decorated? Room 207 needs some TLC. New laminate floor but chipped desk surface, hot tap would not turn off fully, Bath surround untidy resealing. Window lock did not work. BNo safe in room. Despite these negatives the room was clean and bed comfortable. Staff friendly and helpful. Restaurants to eat within Walking distance. We did not have time to go into Centro as we were only here for one night on our way to Creel. It was good for our purpose.

We thought the hotel was great - Friendly staff, spacious clean rooms, and a great price. We had breakfast the next morning and it was a buffet and good food. We were even offered custom items such as an egg omelet.