Fiesta Inn - Welcome - fiestaInn
Qualified:
Fiesta Inn Merida
GreenLeader Bronze 
Best comments
"Kind efficient and knowledgeable staff"
The staff was was beyond very good in all areas of service, from dining, to rooms, and concierge. The made my visit vacation and business a pleasure. We were able to book outings, had a special business use of conference areas, and the Fiesta Inn Merida really showed up 110%...Thank you!
"Code of honor for a host: violated."
Located in the developing outskirts (industrial zone) of Merida, the inn has one advantage: it is walking distance to a supermarket and the anthropological museum. Looking for culture? You may be out of luck - 30 min drive to the vibrant center with all its bars and music. But the reason for giving 1 star was serious miscommunication with the 'management', or complete lack thereof. I was there for a planned stay of five days, three covered by the local research institute and the inn had my credit card on file. My partner receives a call on day three to send people to pack up my luggage. That was it. No note, like hey we noticed you are still around, or receipt the night before, with a can we help you? I felt evicted and humiliated. For me, they ruthlessly broke number one rule for hosts: take care of your guests and treat them with respect. Catastrophic!
"All Around Excellent"
During a business trip traveling with my 15 month old daughter I was received by my name and with an essence of hospitality rarely found nowadays. The Junior Suite was large enough for my daughter and me. Ample space for her to run around. The decoration and amenities up to par and above expectations for the price. 24hour room service is excellent for any late night or early morning needs. The menu is very varied. The restaurant service is also phenomenal. Everyone greets you by name and stay on top of your needs without fail. A great first experience and certainly not the last.
"Pure deception....."
When you arrive with a car....you are in level 0...nowhere to park near the door to get the lluggages out...have to use valet parking which I did not want....we felt rushed...checkin was ok but quiet ong. Staff not very freindly...it was xmas...Restaurant food was good but temperature could have been better...and I was sinck after eating a hamburger....hotel is new well decorated, roojms look great . Perfume toilet paper whchi is bad...Very clean hotel. Too bad the towels are cheap ...Pool area is good but the jacuzzi part was dirty...Will not stay since parking is far when you are with your luggages ....
"Modern and Profesional"
This is a modern high rise hotel in the northern part of Merida. It is quiet and has all the amenities of a we;ll established hotel. I made a mistake of not booking enough nights and the staff was extremely polite and accommodating for my mistake.The floor numbering is a little odd. You enter the hotel on Floor 0. You then take the elevator up one floor to the lobby - Floor L. The next floor up is Floor 1.
Top-rated Attractions Nearby
Services
The hotel has 166 rooms, a restaurant, bar, meetings rooms, and multi-purpose spaces that are open, comfortable, and ideal for getting work done in a pleasing, distraction-free setting. Hotel features include the 360 Lounge, swimming pool and a fitness center.
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My Cast
Restaurant
The New Fiesta Inn features La Isla, a multi-purpose space that is available 24 hours a day, where guests can grab a delicious snack or pause to refresh and rejuvenate. Meals are available throughout the day in the manner best suited for the occasion, including a breakfast buffet, restaurant table service, grab-and-go, or room service. La Isla also boats a self-service bar featuring domestic and imported drinks.
Event and meeting rooms
When you hold an event or meeting at Fiesta Inn Mérida, the occasion is guaranteed to be a success. The hotel's meeting space can be opened up or divided into three salons, allowing you to grow or shrink the capacity to match your needs. Our expert staff will support your entire event, tending to the smallest details. Guests may also take advantage of B-ON, Fiesta Inn's modern and open business workspace, outfitted with computers and services. From here, you can keep in touch with the rest of the world, hold meetings in private boardrooms, participate in video conferences, and share documents and presentations online in real time.
Rooms
Deluxe Room, 1 King
This spacious suite offers both the perfect place to rest and to get your work done quietly and comfortably. It is equipped with a king bed, closet, bathroom, air conditioning, coffeemaker, work desk, telephone, wireless high-speed Internet, and cable TV with LCD screen. It also has a full living and dining room, alarm clock, and a sofa bed.
Junior Suite, 1 King
Whether you want to finish some last-minute work or simply get away from it all, the Junior Suite is the perfect choice. It is equipped with a king bed, closet, bathroom, air conditioning, coffeemaker, work desk, telephone, wireless high speed Internet, and cable TV with LCD screen. It also has a full living room, alarm clock, and a sofa bed.
Superior Room, 1 King
Discover the perfect place to work and relax in this comfortable room, outfitted with a king bed, closet, bathroom, air conditioning, coffeemaker, desk, telephone, wireless high-speed Internet, and cable TV with LCD screen.
Superior Room, 2 Double
A refuge for relaxation, this comfortable room is equipped with two double beds, closet, bathroom, air conditioning, coffeemaker, and cable TV with LCD screen. It has a private workspace where you can get things done without interruption, complete with a work desk, phone, and wireless high-speed Internet.
Accessible Room
Experience a comfortable stay in this room especially equipped with a king bed, closet, bathroom, air conditioning, coffeemaker, work desk, telephone, wireless high speed Internet, and cable TV with an LCD screen. In addition, you will find all standard facilities for people with special needs. The bathroom is outfitted with safety rails, shower bars, elevated toilet with grab bars, and a wide entry door.