Fiesta Inn - Welcome Veracruz Boca del Rio - fiestaInn
Fiesta Inn Veracruz Boca del Río
Fiesta Inn Veracruz Boca Del Rio
"Good Location, Friendly staff, but Needs Updating"
Stayed 14 days as American tourists in a beach front Mexican business oriented hotel. With our limited Spanish and their English we communicated very nicely. Very quiet and relaxing. Public areas of the hotel were immaculate. Choose to include the breakfast buffet when you reserve the room. The buffet was great and their drinks and other meals were also good. The staff were very friendly and helpful. The hotel is walking distance to many restaurants, a couple of casinos, and even a nightclub. The neighborhood is safe. There are many walkers, bikers and exercise enthusiasts along the walkway and public beaches. Since we stayed for 14 days, the hotel gave us a frig., bottled water, and daily coffee packets au gratis. The room had a great ocean view and was cleaned daily. (Make sure window tracts are cleaned and painted) The sink countertop was cracked and tub old but clean. Furniture was nice. The hotel is 20 years old and salt water has a toll on everything. Maintenance of painting the hotel, painting the wood posts in the pool area and the pool area itself is needed. A hotel concierge would be nice to arrange tours but we used Trip Advisor/Viator and our English speaking tours went well. Thank you Fiesta Inn for making us feel welcome and feeling as if we were part of your family.
"Good location, friendly staff, unclean rooms"
Great location. The staff were friendly (although some communication difficulty existed due to language issues). The room floor was not clean, the bathroom shower was awful, the tub was not draining, and the shower curtain was missing! The air-conditioner is VERY LOUD, and is a hindrance to a peaceful sleep.
"Kind of disappointed"
We stayed for a couple of nights at this hotel because we usually love the chain but this hotel was actually disappointing from the moment we arrived. First we were told we had to check in before getting help unloading our luggage, then there was a huge lineup for check in that took over a half hour to get through. I had requested a rollaway bed and they didn't even look into it, I reminded the person at the desk and he said he needed to check if they had any left but he never confirmed and we didn't get one. Then we got to our room and found it very run down, the terrace was actually all cracked it made us nervous to lean on it. The fixtures looked old, the phone would not work unless you tried hanging up and picking up at least 10 times. And if you actually got through to someone they would just ignore our requests, I asked for them to bring us a spoon no one ever came and on the second night there was a party and it was midnight and it was so loud we didn't sleep... I called to complain and they didn't care. Food was mediocre so we didn't eat there more than once. We would not recommend, there are better hotels for sure.
We stayed here last summer (2018) and it was nice. It was clean & safe and the staff was very patient with a group of Americans who didn't speak Spanish. The pool was so relaxing with a lovely view and the breakfast buffet was delicious! We could only drink bottled water/used bottled water to brush our teeth and we had no problems. For people coming from large cities this may not feel like a "luxury" hotel but we enjoyed our time here.
"On the water with a super friendly staff"
The hotel is extremely accommodating and the staff goes out of their way to assist. Plenty of them speak English or know enough to assist. Rooms are clean, bed is firm and comfortable with thick towels. Directly on the water, great pool and one for the kids. The surrounding area has plenty of people walking, biking, Rollie blading or running down the wide sidewalk. Stay on the main walkway and never any issues. There is an ample amount of security presences.
Top-rated Attractions Nearby
Located in the hotel district in the heart of Boca del Rio. From here, you'll enjoy views of both the sea and Sacrificios Island. The hotel is very close to Plaza las Americas and to the best bars and restaurants in the city. The hotel is 5 minutes from the World Trade Center and 15 minutes from the airport.Fiesta Inn Veracruz Boca del Río is an Eco-friendly hotel, so it is a 100% smoke free hotel.ABC Medical Center, our protocols ally. A leader in medical best practices for more than 130 years, ABC Medical Center, dedicated to caring for their patients' health, has assisted POSADAS in the development of prevention, hygiene, and disinfection protocols that allow the group to guarantee the safety of their staff and guests.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
- Guide Dog
- Smoke Free Hotel
- Free Indoor parking
- Shuttle Service Extra Cost
- Room Service
- Outdoor Pool
Event and meeting rooms
The hotel has a Business Center with computers and high speed wireless Internet, It also has 2 meeting rooms with a screen, air conditioning and capacity for 8 people. It also features meeting rooms that can be adapted to host up to 350 people in an auditorium; each room has a board, electric screen, flip charts, coffee service and personalized service. One of the rooms offers a wonderful view of the ocean. Our professional team will help with your groups and conventions.
Elegant, one-bedroom suite with king-size bed, full bathroom, hydromassage tub and patio. The suite has a living room with a breakfast area for six people, breakfast bar and kitchenette with microwave oven and mini bar.
Superior Room, 1 king
The room is 30 m2 with a king-size bed, 2 bedside tables, 32" TV, reading chair and spacious work desk, telephone, bathroom with tub, shower and toilet.
Superior Room, 2 double
Equipped with 2 double beds, 32" TV, spacious work desk, telephone, bathroom with tub, shower and toilet.
The room is 30m 2 and is equipped to meet the needs of handicapped guests: King size bed, 32" LCD TV, desk, telephone, a bathroom equipped with a 1 meter high handrail, tub, shower and toilet with special safety bars.
Large suite with a bedroom with king-size bed that's separated by a door from a living room with breakfast area, microwave and mini bar. There's also a bathroom with bathtub. These suites offer a patio and full ocean view.
Deluxe Room, Ocean Front, 1 King
These rooms with balcony offer ocean front view, equipped with a king size bed, 32" LCD TV, WiFi internet access, hair dryer, iron, safety deposit box large enough for your laptop, coffee-maker and toiletries.
Superior Room, Ocean Front, 2 Double
These rooms offers ocean view, equipped with two double beds, 32" LCD TV, WiFi internet access, hair dryer, iron, safety deposit box large enough for your laptop, coffee-maker and toiletries.
Deluxe Room, Ocean Front, 2 Double
These rooms with balcony offer ocean front view, equipped with two double beds, 32" LCD TV, WiFi internet access, hair dryer, iron, safety deposit box large enough for your laptop, coffee-maker and toiletries.