The first evening were I placed in a smokers room (due to lack of non-smoking rooms). When I asked the following morning, I were able to swap the room a few hours later when I was back from my day at work. It was super that they let me keep my stuff in my original room during the day. I would say that the hotel itself has a high standard and the breakfast was good, but maybe a little bit pricey. What was good - Standard of the room - Rate What was average - Assortment of dishes for breakfast - Knowledge of English What was bad - Somewhat pricey breakfast

A cab for 5 am booked for 4.30 am, despite reconfirmation of my 5 am departure, not a 4.30 am departure. Get a call from the lobby (Cristynne, if I remember her name well) at 4.38 am. Pick up the phone while showering. She tells me my cab waits outside the lobby. I tell her I will be right there asap, despite the fact that my cab request was for 5 am. I rush out of the shower, get dressed and leave the room, showing up at the lobby at 4.42 am. The cab was already gone! I inquired this woman as to why, upon hanging up with me, she had not walked 10 feet in the lobby area, to tell the cab to wait a few minutes further! With a frown and an attitude, she calls the cab company and, at about 5am, the cab shows up again by the motor lobby and I get onboard it. The 4.45 am heartburn ruined my day, thanks to this woman´s attitude. The hotel company must find a way to ensure its employees facing Clients, substantially improve their customer service attitudes and their customer service performance, geared for results (such as ensuring the cab waits there until the Client shows). The cab, by the way, was organized by the hotel. So, in my invoice, I noticed that the hotel makes a (hefty) mark-up on my taxi ride fee. Not a nice experience for a business person. Ricardo Zamora

Very nice property, large rooms, excellent in-room wifi. I was traveling alone and just wanted a comfortable bed for the night. Will probably stay at a less expensive place next time since I do not need all the ammenities traveling alone. I would defenitely recommend the Fiesta Inn if I were not traveling alone and had more time to spend in Aguascalientes.

Very good hotel Great option to stay at, the facilities, personel treatment, meals, location, business center, everything was good at the hotel, this is the first time I stay on this one I have stayed in other one and they still keeping the same quiality.

There was a feeling of cleanliness. The facilities in the room were fulfilling. The breakfast was delicious. The staff was kind. He taught me about the surrounding shops. It also corresponded to Japanese.