The front desk clerk seemed angry when I checked in and gave me a room in floor 1. I did not get a nice room, but bathroom was fairly clean and room was average. This is just another hotel with no added value.

There's no better location if you want to be in the heart of Centro Historico. The hotel is very comfortable and everyone on the staff was awesome. The hotel is walking distance to the Zocalo and many other important attractions.

This is a fairly large and new hotel, hidden up behind a small shopping centre in Centro. The hotel is accessed by a nondescript elevator at the back of the shopping concourse, and the hotel lobby is also pretty bland. The rooms are modern, functional, and clean,... with furnishing being somewhat Ikea-esque. Altogether it is fine, but not opulent. The big attraction however is the location -excellent and close to everything in the centre, and the price - giving good value for the cost.

The hotel location is close to most attractions, the staff is friendly. During check in, they don't accept US dollar, so I have to find an ATM to get the Mexico peso, that is the only thing I want to complain, maybe it is just the policy.

This vibrant city has been my favorite destination since the 90's and I've had my share of hotels in Zona Rosa and Reforma. By now I have learned to accept that beds in this city are usually hard as rocks and I deal with it. Well, I stand corrected! The Fiesta Inn has extremely comfortable beds and soft bedding which was a pleasant surprise. They also had a larger than usual flat screen TV that added to the good points and the signal was flawless. Our room was a king and had a quiet location with view to the courtyard patio. Next time I will reserve a queen room and it might be a bit more spacious. Don't get me wrong, it was a good size room, super clean, with laminated floors, large windows and a nice sitting area. But I think a 2 bed will seem larger in terms of space distribution. The staff was very friendly, welcoming and always pleasant. We didn't really use the restaurant except for a room service order one night when we were exhausted. Knowing the city so well, it's imperative to walk a few steps and enjoy the familiar Sanborns, La Casa de Toño, La Taqueria, Casa de los Azulejos or any other local eatery. By doing that you leave the hotel experience behind and become one with the locals. What a pleasure to become another face in the crowd at Avenida Juarez for a nice breakfast, lunch or dinner in DF... The hotel has an enviable location next to the Hilton, across from Parque Alameda, steps from Bellas Artes, Torre Latinoamericana, Museo de Memoria y Tolerancia, Museo Alameda Diego Rivera, Museo Franz Meyer and minutes from El Zocalo. Grab a taxi or hop on the Turibus to cover areas like Coyoacan, Roma and Polanco while you take a nice break from walking. The best thing and most peculiar is having a mall at your disposition day and night. I googled a street view & 360 before booking the hotel and loved the stores, also having a main entrance at Juarez, a side entrance parallel to the Hilton plus a back door at the mall level.If you leave the hotel elevator and walk out the back doors of the mall, there is a Sanborns next to Fiesta Inn to the right. Don't get too bent out of shape about which elevator to use, we learned the last day we had been using them all wrong but hey, it didn't hurt our great vacation. We'll be back soon!