The hotel is fine, very new and comfortable with nice new rooms and comfortable beds. Service is very friendly and helpful. There are two major drawbacks: The location, in theory it is good on the malecon right across the street from the sea, but in practice it is not good, because it is isolated and very far from the town center and any shops or restaurants. The neighborhood is not safe for walking at night (all the cabdrivers agreed). This leads to the second drawback: since it is so far from everything one is dependent either on taxiing back and forth or on eating and in the hotel's restaurant which is very overpriced (double of normal price) and not nearly good enough quality for the price, but quite ordinary in terms of the food.

Shuttle service need improvment..No aircondition. Bad smell inside the car..overall Good experiences for 3rd time already in the hotel.. Just noise in tha alley was disturbing during someone is cleaning or entering/leaving the near room.

clean modern and comfortable rooms. Rooms have an excellent view. hotel is along the waterfront. Staff is very friendly and helpful. very good value for your money. A long ways from the center of town but is in a touristy area. a few restaurants nearby. taxi required for most outings. Taxis are very inexpensive here.

I had never been to this area of Mexico before, and for the very reasonable price, my expectations were not so high for my week-long business conference here. I was completely surprised! This is definitely an "up and coming" hotel, and the staff did everything in their power to make my stay, as well as that of the large group I was coordinating, a very pleasant experience. Check-in is so important in a hotel, as are first impressions when meeting a person! The genuine smiles and sincere friendliness that greeted us on arriving here were like a "glass of cold water" in this nearly-stifling hot coastal city. The staff placed everyone in the rooms of their choice, and for one week we were treated like royalty (not something we deserve or asked for!). The rooms (as well as all of the hotels areas) were exceptionally clean and large. The restaurant staff did a fine job of serving our group of more than 100, and their conference room facilities were very good as well. Even though we had a "fixed price" menu due to the group rate, the hotel´s menu offered a diverse selection of all types of food, and everything we had was excellent. What I particularly liked about this hotel was the distance from the actual city of Coatzacoalcos, which is not the safest. We felt very safe here, safe enough to walk along the promenade along the beach during the day. If my travel plans require me returning to "Coatza", I will definitely look no further than this hotel.

I work internationally on long term projects. Had a bad few days and this is what the staff did to my room. Great hotel even better staff. My thanks to you all. I highly recomend this hotel and this great gesture will stay with me on my travels.