I enjoyed breakfast and dinner every day. It is delicious and the people are very friendly and attentive.Room is very quiet and the rest is comfortable. Every day I have 2 bottles of water free and the wifi it worked fast and without problems.

I had some business in the near by Industrial Area and by business associates recommended this Hotel to stay and it did not disappoint me a bit. I stayed at the Hotel for 7 nights and it was very comfortable stay. The Hotel location for nearby so daily conveying was also comfortable. The rooms are very spacious and clean. Amenities as also wifi were okay. Staff was very polite, cordial and eager to help. Restaurant staff was very nice and served with smile. Majority of the time I had breakfast and dinner at the Hotel only and they were very helpful in preparing dishes for dinner as I am vegetarian. Nearby as such lot of places are there were you can shop as also eat. Overall I was a pleasant stay and will surely stay in the same Hotel in case I have work nearby.

Very nice welcome from staff, People in restuarant very friendly. Rooms are good, not excellent but good. Staff freindly variates but overall good. I stay there for business and will be back in the future

I was in Tepoztlan near Mexico City for business trip, my Mexican colleagues nominated this hotel for. The hotel was near to our plant, so the delay transfar was very quick. In general the hotel is located in a a Shopping park, with some restaurants around, also with 5-7 min walk distance there is a cinema with English filmes and premium seats (For about 5 USD) The staff are very helpful, and will try every thing to help you. The restaurant have buffet days, the Mexican day was the best. Over all this hotel is a very good compering to the value. If you look for a hotel in that area this one is a very good choice.

This appears a fairly modern hotel roughly equivalent to a Holiday Inn. It’s clean and bright but perhaps a little austere. The lobby is spacious but doesn’t have much seating or any places to work. My room was a generous size and very clean but felt a little spartan. The lighting was okay. I couldn’t find any English language channels on the TV but the WiFi was mostly pretty good. (It seemed to slow to a halt at times in the evening.) The bathroom was also clean although a little beat up around the edges. Two bottles of water are placed in the bathroom every day. The small one is complimentary, the larger one you pay $MX68 for. I suspect the freebie is for those who don’t want to drink the tap water. There’s a restaurant and bar on the ground/first floor. I found them too brightly lit to be places you’d linger in, but they functioned just fine. I had breakfast and dinner in the hotel most evenings and the food was okay. For me this hotel’s strength is the staff. Without exception, everyone I interacted with was very polite yet also very friendly, helpful and never without a smile. They also switched into English quickly when the realized they were dealing with a non-Spanish speaker. (A little Spanglish is my limit.) When asked for restaurant recommendations the front desk staff came up with a number of ideas. (I only tried one but it was very good.) As for location, the hotel is in a strip mall, albeit one where entry and exit is somewhat controlled. It seemed pretty safe as best I could tell. There’s a Walmart, a Starbucks and a Carls Jr burger joint within a few yards of the hotel. If you want to go further afield, ask the hotel for a cab. If you’re getting a cab to/from the airport allow at least 90 minutes for the trip as traffic can be pretty bad.