I always stay at this hotel when I come to teach at the local university. It is a fine hotel for a few days. My room was hot and though there was a/c the air was not cool at all. The hotel needs some updating, but it is clean and has the basic stuff one needs. The ice machine on the first floor was not working, so I had to order a bucket of ice all the time, but room service was efficient and nice to bring me one at no cost. It is within a shopping mall, so it is safe and the mall has restaurants, movie theatre, stores and the Walmart is near by.

Nice friendly atmosphere. Lots of amenities in the surrounding area. Good place to stay for families with children or if traveling with older adults. Staff is courteous and eager to assist in any need you may have.

Very good hotel in an excellent location, located in a mall complex. Hotel was modern, very clean and the staff were excellent. English was okay so communication was acceptable. The room was small and exceptionally clean. Only a small bar fridge was the only think missing. No noise transfer between rooms and the hallways were quiet. A good place to be after a long day of work. The food was excellent at the hotel and the menu varied. Overall good value for money. You can't go wrong with this hotel. Seamless WiFi. Nice small gym and pool.

Internet extremely slow. Hot water is not hot enough. Restaurant is overpriced. I will recommend this hotel is there is no more hotel available. Safe a frustrating stay and go to Mexico DF instead of ecatepec.

Nice hotel in the airport area. of a city Maybe not the nicest place compare to an hotel in the center but well located if you travel. They have a super shuttle service in Terminal 2. You can wait in the airport and drink or eat something