My room was confortable and with connection to wifi. The room in general is a good place where I could get relaxed before my profesional activities i was going to do. I appreciate it! In the breakfast, you can find different options. I ate a

We have stayed here before, several years ago; don't recall if we did a report then. The hotel is located on the edge of the Monterrey Tec (ITESM) campus, with several bars and restaurants nearby, so convenient (especially if you're visiting the Tec, as we were. Follows the Fiesta Inn template, even down to the soap and shampoo (which is not a criticism). Staff on reception efficient and helpful, waiters, though perfectly friendly, seem to be at 6's and 7's. Reasonable breakfast and menu (not, of course, cordon bleu), but restaurant is quite small and basic (note that there are plenty of local options if you want something or somewhere a bit more interesting). Rooms pleasant, with impressive views, all facilities (wi-fi, etc) work ok. One big plus (in my view): 'canal de nado', i.e., outdoor swimming pool designed for swimming lengths (i.e., long and narrow) - so, no diving boards, no kids. Also, no heating; so, in March, quite chilly, very different from some heated Mexican pools which are like warm baths. Hence, little used (a plus). So, altogether very comfortable and convenient for Tec and vicinity.

My company is hosting our commercial retreat here and I traveled from the US to join them. I originally had a reservation at the Safi but canceled because this hotel offered a special rate. My room was musky and smelled awful upon entering. Then I stepped out of my room at 5pm to find piles of dirty laundry and men’s underwear outside of three rooms. When I brought this up to the front desk, the manager was too busy to talk to me. She sent a message that a minor league baseball league was staying at the hotel and that they made a special exception for them. Not an exception me for, but for them. What a nice treat for the rest of the customers. Will never stay here again. Poor quality and even less stellar customer service. Appears that hosting baseball plays takes priority over basic sanitary norms and the general public. Simply disgusting.

Beaware parking is small but, safe receptionists are kind n attentive. Rooms clean don't forget to request a room with a view to the mountain Beautiful. Restaurant food is mediocre other than that the experience was wonderfully.

Hotel is strategically located just by ITESM. It is within a small Plaza where you can find almost everything to eat. The area is safe and easy to find for Uber which is the best way to move around. The hotel itself is very comfortable. Rooms are spacious and have a nice view of the city and the "cerro de la silla". Service is superb. It is a familiar service on the check in desk. Loved it! I will definitely go back. No doubts.