My husband and I recently stayed at Fiesta Inn (there are 2 Fiesta Inn’s close to the airport). We flew in late and had to leaving the next morning to Zihuatanejo and same situation on the way back. The shuttle is really good, it leaves every hour and you can tell the staff at the airport when you want to leave and what terminal your going to. At the airport, depending on your terminal, the hotel has an office inside the airport or an employee in charge of the shuttle outside. The other bonus with this hotel is that it’s connected to a big mall with plenty of restaurants and stores which was convenient as we didn’t have time to explore the city. Staff was friendly and helpful, clean comfortable rooms, we didn’t eat at the buffet but it did smell delicious. Cheapest hotel I could find near the airport that looked decent and it did not disappoint.

Here's where you start. If you want a hotel close to the airport, this is not it, despite the name. However it is connected to a good local mall with lots of shopping and food options. I arrived at the airport and went to Gate 4 to await my shuttle. After I gave them my name and waiting 30 minutes, I was given a ticket and told to get a taxi and that it was prepaid. At the taxi stand I was told I had to go inside and exchange my ticket, which I did. 45 minutes later, I finally arrived at my hotel. Reception was great, my room was nice, I had plenty of hot water and the bed was great. After a while I went downstairs to get a Coke from the bar area. I got one from the cooler and someone came over from the main desk to help me. I said I wanted pay for my Coke and he told me to go to the main desk. When I went there, they told me to go to the restaurant. Finally after three people I was able to pay. Check out was a breeze, but the "shuttle" back to the airport was another snafu. We waited 20 minutes and when the four of us got downstairs, they figured out our luggage would not fit in the private car they were using. Why they didn't use the Fiesta Inn shuttle van, no one knew. One last point... Each room comes equipped with a small coffee maker. I asked the maid for something other than DeCaf and she told me DeCaf was all they had and I was only entitled to one serving. She was very rude. The facility in my opinion was fine. But many of my interactions with the staff were less than what I've come to expect from Fiesta Inn and this location is to be avoided if you need to be close to the airport.

Easy check in and out. Stayed overnight for a layover. Rooms were spacious and very clean. Everything seemed new or in excellent condition. Wifi was fast and strong. Shuttle service to/from the airport was convenient!

Great lication, good value, friendly staff, good food choices, great service, shuttle transportation service to airport is key value to my selection of this property, cleanliness, comfort. It has a small gym I used, zero street noise, spacious room

This is our 5th time staying at this hotel. It’s a perfect airport hotel that is close by but you get the convenience of its location inside a mall! First convenience..when you arrive at the airport there is an individual waiting there for you. Secondly, the shuttle takes approximately 10 to 15 minutes depending upon traffic. Check is prompt, courteous and professional. The rooms are large, although the bathrooms are a bit small. However, the beds are very comfortable as is the whole room. It’s location is excellent not like other airport hotels because this hotel is attached to a huge mall. There are plenty of restaurant options and shopping all located at your doorstep. The breakfast buffet is well stocked and tasty. Overall this is a good choice flying in or flying out of Mexico City.