Puerto Vallarta Isla
Fiesta Inn Puerto Vallarta Isla
- Handicapped access
- 100% smoke free hotel
- Guests access with guide dogs
- Pets are not allowed
- Indoor parking
- Business center
- Free Wi-Fi access
- Laundry service
- 24 hours room service
- Outdoor pool
Fiesta Inn Puerto Vallarta Isla
"Going downhill fast"
I have stayed at this hotel a few times . But not again after this trip. When it was new it was ok and they took time to make sure of details. BUT , now it seems the staff lacks training. front desk and cleaning etc. are all great. but BAR and Restrurant dont know what they are doing. eg....order a beer inside dining room and takes forever and then waiter brings the CAN and sets it down... NO GLASS ....order a glass of wine , ask what kind...they say red...or white...lol and being off season the bottle of red he brought had only a inch in bottom , and probably a month or two old. so we passed on wine . At breakfast the advertised Starbucks coffee is luke warm...not hot. if staying here , use room to sleep in and forget the bar/and food services.... also , they used to have ENGLISH programming on T/V but seems now the management is targeting Mexican business only. if you are English speaking i suggest finding another place.
Hotel was very clean and modern. It’s also in a unique location, by shops and restaurants, and not too far from the beach. Taxis are right out front, as are buses. We took both around the city. Staff was extremely helpful and nice. I do not speak Spanish, but did not have a problem communicating with the staff. I would just say that the room is set up different. The sink is outside of the bathroom, which can make it hard to use in the middle of the night without waking everyone else in the room up. And there is not a lot of storage for clothes, so keep that in mind when staying for longer than a day or two as you will not be able to put clothes in dresser drawers. The beds were pretty hard too, but I’ve found that to be standard in many Mexico hotels. Overall, a good experience and I would not have a problem staying here again. Great value for a nice hotel.
"Clean Hotel, 15 minutes from Malecon"
The hotel seems new, just like the high end shopping center it is in. It is one property away from the beach, and has a rooftop pool with semi okay views (view from the room was better). It is a 5-10 minute walk to the beach, through the shopping center (tell your Uber’s/taxis to drop you off at La Isla shopping center because the property is slightly back off the street). Room service was good, and each member of the staff was so nice! Hugo greeted us as soon as we got there and was a great resource during our stay. I didn’t get everyone else’s names, but multiple members of the staff gave us recommendations as we tried to speak English and Spanish to each other. If you want to save a little bit of money, stay here and take $3-5 Uber’s to the Malecon/Altas area.
"Exceeded Our Expectations --- a few little blips."
We love this place. We knew what we were getting into --- it's a Mexican chain hotel, mostly for business travelers and week-ends, and we watched it being built. We toured it in December. Decided to stay there for a few days in our recent trip, to be close to the other place we were staying, and go to movies in the La Isla Mall. We had FUN there, living in the mall for 4 nights. It was extremely loud and busy in the first couple of days, with the pool being totally packed and the kids/families staying there for the huge national cheerleading competition next door. First night ---- hard to sleep with all the noise. After the week-end, it was peaceful. The pool is nice. Not large, but soothing. Enjoyed it a couple of days. Good view all around. They have a pool bar with very friendly servers. We were in room 125. The room had a balcony facing north. I got lucky, as I did not book a King Superior room, but got one. There were only four balconies. Floors 2 through 5 do not have them. We were able to watch everything going on down below at the Mall, as well as watching the Norwegian Bliss (biggest cruise ship in the world) arrive at the Puerto Vallarta port, on it's maiden voyage from England. The bedding was very comfortable. Best in our 3 hotels this trip. Pillows were wonderful. As others have reviewed, the sink is between the bathroom area and the room. There is a little coffee pot, with pods for one cup, in that area also. Everything is new and modern and super clean --- grey-ish in tone. Toiletries are small ones --- shampoo and lotion. No hair-dryer. On the lobby level (not the CC level --- which is a floor below, accessing the mall), there is a good restaurant (packed on week-end mornings) and four new computers and a sitting area, with magazines and books. Bottom-line, we loved the place. Small room but so comfortable, the friendliest staff we've had in any hotel in a couple of years (one of the bartenders used to live up the highway from us in California). Everyone aimed to please. We also enjoyed "living in the mall" for a few days, wandering and going to the movies and sampling several restaurants. We were very impressed and will return soon.
"Great hotel within walking distance to great shopping and restaurants"
Great hotel located within a brand name shopping outlet. Many restaurants to choose from. Hotel is very comfortable and quiet. Has all the amenities one would need. The hotel has underground parking, security pass elevators, and personelle on most floors ready to assist. Beach is within walking distance.
Top-rated Attractions Nearby
Puerto Vallarta's El Malecon Boardwalk
Vallarta Eats Food Tours
Vallarta Food Tours
PV Ocean Tours
Outdoor Adventure by Vallarta Adventures
Los Veranos Canopy Tour
Vallarta Transfers and Incentives
International Friendship Club Tours
Superior Room, 1 King
Distraction-free relaxation or productivity is exactly what this room was designed for. Guests will find everything they need for a stress-free stay, including a king bed, closet, telephone, coffeemaker, full bathroom, air conditioning, cable LCD TV, wireless Internet, and executive work desk and chair.
Superior Room, 2 Double
This functional room meets the needs of business and leisure travelers alike with its two double beds, closet, telephone, coffeemaker, wireless Internet, air conditioning, cable LCD TV, full bathroom and complimentary personal care items. Guests who wish to work on the road will find a comfortable place to do so at the work desk that also includes a lamp and chair.
We go above and beyond to meet the needs of all guests. This room is equipped with a single bed, work desk, closet, telephone, coffeemaker, wireless Internet, air conditioning, and a cable LCD TV. The bathroom includes a shower and a raised toilet with safety handrails, as well as an extra-wide door.