The room was very clean and the staff is very friendly. The breakfast buffet was really good, it has a lot a varieties although I think the price is too high. The only thing that I didn’t like it’s that they incite for people to make more trash, all personal hygiene products are package in small presentations for a single o 2 time use, sugar and cream for coffee are in small paper bags, so people make more garbage. It will be nice for you all to innovate and work on it or at least have different garbage disposals (papel, plastic, food) for people to separate the trash they make. I’m overall, great service.

I’d not visited Queretaro before and didn’t know what to expect but I was blown away by this hotel. The rooms were very nice, the buffet was a great spread and included a chefs station for omelette. The island bar was also really well done and the staff were great.

Hotel staff is very kind and helpful. The Breakfast buffet is very good and tasty although it was not included in my rate which was fair for what I got. The room is a bit on the small end and needs some refurbishment. All in all a pleasant experience for a business trip.

I’ve been traveling to QRO for two years, started staying at the fiesta last year - my recent trip was horrible. Dirty shower and poor overall room conditions, smelled Of cigarette smoke, the floors are delaminating - I. Will. Not. Be. Staying. Here. Again.

I liked everything in the hotel, but the pillows need to be changed, so, please work on it, especially if we are in a week stay, which makes uncomfortable current pillows selection, the rest, awesome.