The hotel is new and modern. Room and beds are clean and comfy. Everything was okay during our stay. The hotel is not close to the old town, but closer to the bus terminal. However, walking between the terminal and the hotel is not as easy as it looks, as the route has gates and winding main roads. It would be better to take transport.

I really like the fact that it has several options to eat inside and outside close by the hotel. The staff was really good and friendly. The only thing I would improve is the roof garden area perhaps put a bar upstairs with music and cocktails. However the view from the terrace up top was spectacular!!

a fairly new hotel ca. 3 years old, is located in an office complex, rooms are modern and spaceous, free WiFi, not always fast, arrangement of bathroom was interesting and a little unusual, the sink was part of the room, breakfast was very good and everything was very fresh, very helpful staff

The room was very clean and the staff is very friendly. The breakfast buffet was really good, it has a lot a varieties although I think the price is too high. The only thing that I didn’t like it’s that they incite for people to make more trash, all personal hygiene products are package in small presentations for a single o 2 time use, sugar and cream for coffee are in small paper bags, so people make more garbage. It will be nice for you all to innovate and work on it or at least have different garbage disposals (papel, plastic, food) for people to separate the trash they make. I’m overall, great service.

I’d not visited Queretaro before and didn’t know what to expect but I was blown away by this hotel. The rooms were very nice, the buffet was a great spread and included a chefs station for omelette. The island bar was also really well done and the staff were great.