Fiesta Inn Ciudad Juárez
Strategically located in Circuito Pronaf, an area of the city with the most business activity and many entertainment options nearby. The hotel is situated just minutes from few kilometers from the Texas border with El Paso and just 20 minutes from the Abraham Gonzalez International Airport.
Fiesta Inn Ciudad Juárez is an Eco-friendly hotel, so it is a 100% smoke free hotel.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
- Handicapped access
- 100% smoke free hotel
- Stores onsite/nearby
- Guests access with guide dogs
- Shuttle service (subject to availability)
- Pets are not allowed
- Indoor parking
- Free Wi-Fi access
- Business center
- Indoor pool
- Laundry service
- 24 hours room service
Event and meeting rooms
It also features event rooms that can be adapted to host up to 400 people in an auditorium; each room has a board, electric screen, flip charts, coffee service and personalized service. Our professional team will help with your groups and conventions.
Fiesta Inn Ciudad Juarez
"Very good staff. The food is not good. The pool with low temperature. Good location."
We received good attention from the staff, particularly at the reception where Yesica Pérez, Raquel, Néstor, Daniel and Alejandra were always solicitous to attend to our needs as hotel guests. The only bad thing was the food for lunch and dinner: very poor preparation. However the staff that attended us daily at breakfast and sometimes at lunch and dinner, was very efficient and friendly. Their names: Miguel, Gerardo e Iván.
"Friendly but lacking comfort."
Apparently a formerly luxurious hotel fallen into some disrepair. No heat in common areas, broken room heaters. Very little English spoken, though staff made every effort to communicate. Wonderful breakfast buffet.
"WORST HOTEL OF FIESTA AMERICANA BRAND!!!! STAY OUT OF THIS PLACE!!"
Being a Fiesta Rewards Black Member and having several years enjoying the Fiesta Americana Hotels, I don't understand WHY this hotel Fiesta Inn is in such a BAD CONDITIONS!!. After staying several weeks and calling corporate number to report and no answer to these PROBLEMS: 1.- They took my stuff out of my room, WITHOUT CALLING ME, normally they were calling me to check if I would extend my stay. this time. NO PHONE CALL. 2.- They did not know where my stuff was. 3.- AND THE WORST, They gave me another key to go to my room!!!! Knowing the room was already occupied!!! That day, in the morning, there were 2 bodyguards by the elevator and 1 bodyguard at the lobby. CAN YOU imagine If that important person was the one in my suite!!!??? 4.- I had to ask every other day to replace my keys because of lack of programming. 5.- Restaurant food is awful 6.- Very low water pressure on the last floor 7.- When I asked the General Manager, WHAT She will do to correct these problems, ANSWER is just an apology!!!!. WHAT A POOR WAY FROM FIESTA AMERICANA TO ANALYZE AND CORRECT A POTENTIAL CRITICAL SITUATION !!!!
"Fiesta Inn Cd Juarez"
Has gone down in customer service - significantlyThe hotel has consistently lowered it's customer service quality - it seems to be understaffed.Room upgrades are the only improvement made to the site in several years. Likely will not return to this hotel, will look for a similar value on an equal or higher quality hotel.
"Disappointing Experience - Had higher expectations"
We had an emergency situation and had to extend our stay in Juarez by a week. We chose this hotel partially because it is advertised as a business hotel and we needed a reliable internet connection to stay in touch with our attorney. We questioned our decision as we entered lobby. The photos that are advertised do not represent the current condition of the lobby and the same for the room photos. It's a bit rundown and dated. The WiFi connection to the hotel router was strong but the router connection to the internet was VERY unreliable and often very slow. We constantly lost important data connections even when just using social media. No English TV channels, bad cell area (no fault of hotel) and lack of Internet forced us to check out a day early. On the positive side, location is good. Close to historic sites, good shopping and some great restaurants. The staff was wonderful and helpful. Except for one waiter who has VERY unsanitary habits when cleaning and setting tables. If we returned to Juarez we would not stay here again but would chose one of the hotels we walked passed daily that were in the same price range.
Top-rated Attractions Nearby
Museo de la Revolucion en La Frontera
Las Misiones Mall
Monumento a la Mexicaneidad
Catedral de Nuestra Senora de Guadalupe
Parque El Chamizal
World Famous Kentucky Club
Casa de Adobe
Museo de Arqueologia El Chamizal
Cinepolis 4DX Las Misiones
Superior Room, 1 king
The room is 30 m2 with a king-size bed, 2 bedside tables, 32'' TV, reading chair and spacious work desk, telephone, bathroom with tub, shower and toilet. With a view of the city, except on the 1st floor.
Superior Room, 2 double
Equipped with 2 double beds, 32'' TV, spacious work desk, telephone, bathroom with tub, shower and toilet. With a view of the city.
A spacious bedroom and living room, both with 32'' TV. It features a king-size bed in the carpeted bedroom and marble flooring in the living room. The living room also offers a kitchenette, refrigerator and microwave, courtesy coffee maker, ottoman chair and sofa bed.
Deluxe Room, 1 king
A comfortable and spacious room, fully carpeted and with a king-size bed, work desk, 32'' TV, courtesy coffee maker and a receiving room or small living area.