I was expecting more for the value of my money but in general it was a good regular experience, I’m sure if they would really care on providing an up and above service they could do it as very simple things would help to chage the overall experience of the guests.

This hotel was amazing. The hotel staff was very helpful and friendly. The room was very clean and the beds were very comfortable. We also had a great view of the city. The valet parking guy was incredibly helpful. Thank you for the wonderful stay!

My experience was great, I liked the location a lot, was able to walk or take bus or metro to all points of interest in downtown areas. All staff super friendly. Area was safe. Plenty of restaurants around

caution that the definition of being cooked does not match international standards. I tried to order medium well and it came out raw, I sent it back after the first bite, but it still came out raw on the inside.

I run a small design studio in Canada and we frequently work in Mexico City. Over the years, my staff often stays at Fiesta Inn hotels as the chain has modern, clean, well-located properties at reasonable prices. On my team's most recent stay on February 8 my cameraman asked the staff in the lobby to look after three cases of photographic and lighting equipment while he went to the front desk to get change for tips. Returning seconds after, two of three cases had been stolen. We have CCTV footage showing the theft taking place in the hotel's property, - it is unclear if the thief acted in collusion with hotel staff. We have the police report, all documentation of the stolen gear and many emails with courteous manager Adriana Gómez, who assured us that their insurance would help us. It has been three weeks since we last heard from them after repeated emails, so we fear the worst. My recommendation is to stay at this hotel during a holiday if you are not bringing anything valuable, - as a business hotel it fails to guarantee the most basic of needs: protection from thieves.