My experience was great, I liked the location a lot, was able to walk or take bus or metro to all points of interest in downtown areas. All staff super friendly. Area was safe. Plenty of restaurants around

caution that the definition of being cooked does not match international standards. I tried to order medium well and it came out raw, I sent it back after the first bite, but it still came out raw on the inside.

I run a small design studio in Canada and we frequently work in Mexico City. Over the years, my staff often stays at Fiesta Inn hotels as the chain has modern, clean, well-located properties at reasonable prices. On my team's most recent stay on February 8 my cameraman asked the staff in the lobby to look after three cases of photographic and lighting equipment while he went to the front desk to get change for tips. Returning seconds after, two of three cases had been stolen. We have CCTV footage showing the theft taking place in the hotel's property, - it is unclear if the thief acted in collusion with hotel staff. We have the police report, all documentation of the stolen gear and many emails with courteous manager Adriana Gómez, who assured us that their insurance would help us. It has been three weeks since we last heard from them after repeated emails, so we fear the worst. My recommendation is to stay at this hotel during a holiday if you are not bringing anything valuable, - as a business hotel it fails to guarantee the most basic of needs: protection from thieves.

We were 3 guests that stayed for 6 days and the room was very spacious, quiet (and I have to say that we have the street right next to us, we were located on the 5th floor)and perfect for us, with a flat tv and a big bathroom, room was clean and nice looking. We had the room cleaned every day, and the hotel has a restaurant and room service. The food was really good. It is near the World Trade Center. The staff was very nice and always available for any doubts we had or if we wanted something extra to our room.

At first sight a normal hotel very basic and correct for a business trip. Once inside the room the blanket had left over of a kind of sauce probbably from previous gest and food leftovers on the floor, filthy room. Room make up was done really late I once arrived at 6pm and my room was not done. All the bad comments regarding the cleanless of the hotel where true. I wouls probabbly wont go back and will not recommend it