I was there on business trip 4 nights. Good choice to stay there in downtown Toluca. You find restaurants, bars and something for sightseeing in walking distance. The hotel got parking place. The rooms are clean and clear. The breakfast is amazing and the staff always friendly. I’ll come back next trip. Greatz SFI

The hotel.is nicely set, either an inner court with open corridors overlooking the lobby. Our two-bed room was spacious and clean and a coffeemaker was provided (some tea would make it even nicer). The beds are excellent and the bathroom large. The shower came apart and needed some reassembling and the sink was semi-clogged. Apart from this the experience was agreeable. Very happy to have chosen to add breakfast which was plentiful and way and above our expectations. Staff very friendly ( I have yet to encounter a surly Mexican!! Would definitely recommend.

Nice building, the bed was quite good and the bed linen very clean, the bathroom seems to be kind of old, and the services are not fantastic. My room was facing the interior of the building so I could be seen from the window and I felt kind of vulnerable.

Centrally located in downtown Toluca. This hotel isn't new but rooms are adequate and beds are comfortable. They also provide cribs for babies. I was just shocked to see the prices they have on the wall behind the reception was around 5 times more than what I paid online on a major booking website. Make sure you book online. The ramp to underground parking is very narrow, and extremely angled. We had to be extra careful accessing parking area. The elevator from the parking was not working at the time, and the staff arranged us to use the service elevator instead.

At first I felt a little weirded out that the hotel had many police trucks outside. Looks like this hotel is some sort of base for them. After a day or so I felt comfortable having them there. Kind of like extra protection. Hotel is simple but nice. I enjoyed my stay.