This hotel is very basic business class. Rooms hace plenty of space, beds are ok, but the pillows are bedrocks! Terrible! If you are unlucky enough to get a room for n the ground floor, make sure to close the courtains properly since the swimming pool is right outside. The restaurant is the worst experience in the hotel. Prices are competitive but the cooking is lacking. Tasteless, served mostly cold, better to try other of the options the city offers. Breakfast is included, but don’t expect anything fancy. Again breakfast buffet is second class, cold, and tasteless.

I stayed at the hotel from July 2017 to February 2018 on business and would like say special thank you to the following staff who helped make my stay very enjoyable:- Adriana, Lorena Baltaza Prado, Valery Villalobos, Fernanda Manduiano, Itzel Espinosa, Schiela Rodriguez from the reception desk. Paulina, Orlando,Enrique,Amardo,Mary (Carmen) from the restaurant and special mention to the lady at cooking station. Also to all the room maids, cleaning staff, room service and Jose the bell boy. Everybody couldn't have been more helpful and carried out their duties professionally, politely and most of all with a smile on their faces. I stayed in both the main hotel and loft rooms during the duration and generally was quiet during the night. I found the beds to be comfortable and never really had any issues with the rooms. Gym in need of updating. Look there were some negatives but far to few to mention, and were far outweighed by the positives. Beware though and be careful if you are looking to stay towards end November. There is some sort of college games event taking place in Queretaro during this week and the hotel was very noisy. I realise live and let live for these young guys and girls, but when you have to get up for work at 5.00am it can be a bit of a wrench. Thanks again Fiesta Inn, I will remember my stay here with fond memories. Derek Barnes 15th February 2018

Nice place close to centro, shopping centers and restaurants Breakfast is good, nice pool and pool area small gym. Food is expensive with an average taste. You can walk to centro, shopping center and close to the highway.

We stayed for two nights. The Hotel seems to be modern but there are many issues. One, and most important: cleanliness; it was evident that only very superficial cleaning is performed; Towels are worn out; the tables in the restaurant are disgustingly dirty, it’s clear that there is no supervision at all. Service is just okay. Room service prices are deceitful. There is no ice machine where there is one meant to be.

The hotel is not bad. It is comfortable with a very good sleep quality, however, they must improve significantly its cleanliness. For example, the floor in the restaurant is terribly dirty. The restroom at the pool is dirtier than a public one. The floor of the corridors and rooms are not clean. The pool is heated but the water is not even warm and the water is not clean neither. I hired a group of 8 rooms for an event of my business, they offered a 10% in beverages and meals that they “forgot” to apply So this is not a bad hotel overall, but it could not be my first option.