The hotel is not very near the city center. However, I was in a meeting and it was convenient for me. It was clean and the bed was great. The constructions is strange and if the neighbors shout at night or early in the morning you will wake up. That is a problem. Working people are great, and treat you well. The restaurant is not very good, always the same... and the coffee is like tea and the fruit is repetitive.

Nice place, good food, good service. Excellent location, you can walk to downtown or take uber to shopping centers near the hotel. You can have buffet breakfast on sundays ... Our kids really love the pool

Staff suggestions about transportation and places to visit were accurate and really appropriate. I never been before that city, staff people word so kind with me , their suggestions were really valuable. The breakfast is great!

This hotel is very basic business class. Rooms hace plenty of space, beds are ok, but the pillows are bedrocks! Terrible! If you are unlucky enough to get a room for n the ground floor, make sure to close the courtains properly since the swimming pool is right outside. The restaurant is the worst experience in the hotel. Prices are competitive but the cooking is lacking. Tasteless, served mostly cold, better to try other of the options the city offers. Breakfast is included, but don’t expect anything fancy. Again breakfast buffet is second class, cold, and tasteless.

I stayed at the hotel from July 2017 to February 2018 on business and would like say special thank you to the following staff who helped make my stay very enjoyable:- Adriana, Lorena Baltaza Prado, Valery Villalobos, Fernanda Manduiano, Itzel Espinosa, Schiela Rodriguez from the reception desk. Paulina, Orlando,Enrique,Amardo,Mary (Carmen) from the restaurant and special mention to the lady at cooking station. Also to all the room maids, cleaning staff, room service and Jose the bell boy. Everybody couldn't have been more helpful and carried out their duties professionally, politely and most of all with a smile on their faces. I stayed in both the main hotel and loft rooms during the duration and generally was quiet during the night. I found the beds to be comfortable and never really had any issues with the rooms. Gym in need of updating. Look there were some negatives but far to few to mention, and were far outweighed by the positives. Beware though and be careful if you are looking to stay towards end November. There is some sort of college games event taking place in Queretaro during this week and the hotel was very noisy. I realise live and let live for these young guys and girls, but when you have to get up for work at 5.00am it can be a bit of a wrench. Thanks again Fiesta Inn, I will remember my stay here with fond memories. Derek Barnes 15th February 2018